Support

viDesktop's business model is based on providing superior customer care for ensuring the long-term success of our clients' online efforts. We are proud that our dedication to supporting our clients has resulted in 100% client retention since the company's inception.

Our customer care team offers pro-active strategic project planning, implementation, data integration, and upgrade services. In addition, we offer unlimited and truly responsive support, as well as knowledge-rich recommendations for how to use our software to meet your specific business requirements and objectives. Our support services are offered over the phone, on-site, and online, and are designed to ensure that you receive the most benefit from your investment in viDesktop's online solutions.

Consistently ranked "Outstanding" by clients, our customer care professionals bring formal training, years of experience and industry knowledge to provide quick, thorough answers and solutions. You are assured an ongoing relationship with a dedicated customer care professional who understands your unique needs and processes intimately.